This page breaks down the three most common deposit failures: network mismatch, incorrect address, and misreading crediting status. Follow Steps 1–3 once, then reuse the same checklist every time to troubleshoot quickly with TXID and confirmations.
USDT is the same token, but it exists on different blockchains as different “network versions.” When you see TRC20, ERC20, or BSC (BEP20) on a deposit page, it means which chain the transaction will use. If you choose the wrong network here, the deposit won’t credit no matter how carefully you check the address. Use three questions to decide: where your funds are (wallet or exchange), which network you’re most familiar with, and what fees/wait time you can accept. In practice, TRC20 is often chosen for simpler flows and lower fees; ERC20 is still common on some platforms but fees can fluctuate; BSC (BEP20) is common in multi-chain wallets and exchanges. The most important rule is that the network shown on the site must match the network you select when sending.
| Network | Best for | Fee/speed tendency | Common mistakes | Check before you send |
|---|---|---|---|---|
| TRC20 | People who want a straightforward flow and already use exchanges/wallets that support the TRON network | Fees are often easier to control; crediting depends on confirmations and the platform’s rules | Mixing up TRC20 with ERC20, or pasting the address while selecting a different network | Your send screen must allow “TRC20 / TRON”; confirm any minimum deposit threshold |
| ERC20 | People whose funds are mainly on Ethereum, or when a platform only supports ERC20 | Fees may be higher and fluctuate; congestion can increase confirmation time | Insufficient gas/fees causing delays, or choosing the wrong network | Leave enough network fee and check whether the platform requires more confirmations |
| BSC (BEP20) | People who use multi-chain wallets and are familiar with the BSC ecosystem | Fees are often manageable; speed depends on the network and platform crediting rules | Confusing BSC with internal exchange transfers, or ignoring minimum deposit rules | Select “BSC / BEP20” when sending, and confirm the deposit page shows the same network |
The deposit network on-site (TRC20 / ERC20 / BSC) must match the send network you select.
After paste, compare the first 6 and last 6 characters to reduce clipboard-replace risk.
Below the minimum may not credit; insufficient fees can leave a transfer pending.
If an exchange requires a memo/tag, fill it in exactly. If there’s no requirement, don’t add random text.
For a new network or address, test with a small amount before increasing the size.
Keep the TXID after sending; it’s the fastest way to locate issues on-chain vs. in-platform.
On the deposit page, select USDT and confirm the displayed network (TRC20 / ERC20 / BSC). Then copy the deposit address (or scan the QR code).
Paste the address from Step 1 into the send screen, and make sure the network matches. For your first time, send a small test amount first, then increase after it credits.
If the deposit doesn’t credit immediately, first check whether the transaction is on-chain. If it’s successful on-chain, then check whether the platform requires more confirmations or has minimum-deposit/review rules.
“Not credited yet” doesn’t automatically mean the transaction failed. A USDT deposit usually has three stages: you submit the transfer, the blockchain confirms it, and the platform credits it based on its rules. The TXID (transaction hash) is the key to tracking status: only with a TXID can you verify success and confirmation count in a block explorer. Save the TXID and a screenshot of the transfer details. If there’s a delay, check the explorer for Status and Confirmations first, then check whether the platform shows extra requirements or a minimum-deposit threshold. If the chain shows success with enough confirmations but the platform still hasn’t credited, submitting a support ticket with the right data becomes much faster.
The real risks in USDT deposits usually aren’t “blockchain is hard” — they’re being rushed, letting someone operate your account, or being led by fake support to a wrong site or address. Clear up a few common myths: (1) an address is not an account name, and sending to the wrong address is often irreversible; (2) the same USDT on different networks is not interchangeable — the network must match; (3) “not credited yet” is not the same as “funds are gone” — use the TXID to tell whether it’s pending on-chain or waiting for platform crediting. Finally, anyone asking for your verification codes, remote access, or a transfer to an unfamiliar address should be treated as a red flag until you verify the official domain and on-site announcements.
Anti-scam priority: Verify the domain and your login environment before you deposit. If you’ve recently received “support DMs” or “let me guide you” messages, read the security & anti-scam guide first to learn how to spot fake sites and fake support.
If you want deposits to be consistent, use the same checklist every time. Before you send, take 30 seconds to confirm four items: USDT token, matching network, matching address ends, and an amount above the minimum with enough fee. If you already sent but it hasn’t credited, check the TXID for on-chain status first, then use the table below to identify the most likely cause. This avoids guesswork and repeated sends, and it also makes support cases faster because you can provide the key data up front.
| What you see | Most common cause | Do these 3 things first | What to send support |
|---|---|---|---|
| Sender shows success, but the platform hasn’t credited | Still in platform crediting flow or confirmations not met; possibly below minimum | Check TXID for on-chain success → verify confirmations → check minimum deposit and on-site notices | TXID, network, amount, time, and your account/order ID (if any) |
| Explorer shows Pending / Unconfirmed | Network congestion or fee settings are too low | Wait for confirmations → don’t send again → monitor confirmations increasing | TXID, sender screenshot, selected network, and fee settings |
| No TXID found, or the TXID looks invalid | The transfer wasn’t actually submitted, or you’re checking the wrong explorer/network | Verify in sender history that it was sent → confirm network → check in the correct explorer | Sender transaction-history screenshot, network, time, and amount |
| You suspect the address was wrong or clipboard was replaced | No end-check after paste; device may be compromised | Compare address ends → pause further actions → switch to a clean device and enable 2FA | Pasted address, on-site address, transaction screenshots, device/browser details |
If the TXID is successful and confirmations are sufficient but the balance still doesn’t update, see the missing deposit troubleshooting guide for a more detailed report checklist and timing window.
The most common issue is a network mismatch. If the site shows TRC20 / ERC20 / BSC, your send side must select the same network or the deposit may not credit.
Think of them as different road systems. It’s still USDT, but you must receive on the same network you sent on. You don’t need to memorize theory — just match the network.
A TXID is a unique identifier for an on-chain transaction. With a TXID, you can check status and confirmations in a block explorer to confirm whether it was broadcast and whether it succeeded.
It depends on network conditions and how many confirmations the platform requires. The most reliable approach is to verify on-chain success with the TXID, then compare with the platform’s crediting rules to see which stage you’re in.
Not recommended. When using a new address or network, test with a small amount first. Once it credits, increase the amount to reduce network/address mistake risk.
Most importantly, select the correct network and check whether the exchange enforces minimum withdrawal/deposit thresholds. After sending, save the TXID and a screenshot so you can troubleshoot quickly if it doesn’t credit.
Not necessarily. The balance may still be syncing or the platform may require more confirmations. Check the TXID for on-chain status first, then look for on-site delay notices or additional requirements.
Yes. Compare at least the first 6 and last 6 characters to reduce mistakes and clipboard-replace risk, especially on mobile or unfamiliar devices.
Not recommended. This often involves fake domains, fake support, or requests for verification codes. Deposit through the official on-site flow and follow announcements/on-site messages.
Usually you’ll want to complete security settings and any withdrawal binding steps first. See the USDT withdrawal guide to verify withdrawal addresses and networks in advance so you don’t get stuck later.
This page focuses on process guidance and risk prevention to reduce operational mistakes and scam exposure. It does not provide profit guarantees or investment advice. If you choose to participate in gambling entertainment, you must be 18+ and set a budget and stop conditions in advance (for example: daily/weekly limits, pause after consecutive losses, or don’t play when emotions are high). Depositing is just a tool — the priority is avoiding impulsive top-ups that exceed what you can afford to lose.
This site provides guides and entry-point summaries to help you understand steps, rules, and risks. No guarantees, no custody/intermediation of funds, and no “operating on your behalf.”
We organize information based on on-site flows and common failure cases, and rely on verifiable data (TXID, confirmations, posted rules) rather than guesswork.
Crypto transfers are typically irreversible. Wrong address or wrong network can cause loss. Refuse any request for verification codes or remote access.